Globe Business helps corporations transform into customer-centric enterprises through ICT

The customers took center stage as key officers and executives from various local enterprises gathered for the Globe Business Customer Experience (CX) Forum 2017 where companies which wish to be ahead of the pack learned how customer-focused experience can provide them with much-needed competitive advantage.   The forum was meant to educate enterprises that in-store experience will eventually become the primary differentiator of brands, how they can remain a top-of-mind brand by reinforcing loyalty and brand love through transforming customer journey experience, and how being a partner of Globe Business…

IBPAP, Globe Business mount IT-BPM Cybersecurity Summit to accelerate PHL fight against cybercrime

The Information Technology and Business Process Association of the Philippines (IBPAP) in partnership with Globe Business recently held the 2nd IT-BPM Cybersecurity Summit to help the Philippines in its fight against various online threats such as the Wannacry ransomware which has infected more than 200,000 organizations in 150 countries. Attended by more than 200 executives from 150 IT-BPM companies, the 2nd IT-BPM Cybersecurity Summit featured the theme “Enhancing capabilities to combat evolving cyber threats”.  The summit reinforced one of the primary missions of IBPAP, which is to contribute to the…